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On June 20th, the engineering vehicle division held the ceremony to establish the Dongfeng Brothers Club Engineering Vehicle Division. Shiyan Bolong, Suizhou Jianghan and Yichang Chuyun joined the Dongfeng Brothers Club officially. The club secretary Wang Qiao, the director of the network management department Zhan Liming, the business department minister Yang Tao, and the planning minister Peng Baolin attended the meeting.
It is understood that Dongfeng Brothers Club is sponsored by Dongfeng Motor Co., China's first national, public welfare truck driver club. Committed to serving the national truck driver brothers, providing truck drivers with operational solutions.
In addition to providing emergency rescue and other vehicle services, the club also employs consultants in transportation law, health, maintenance and other services to answer questions for members. Since the club was established five years ago, it has formed a complete set of seven member service systems such as mutual assistance platforms, member integrity, membership activities, assistance services, consultation guidance, member communication, and information services.
Adhering to the corporate philosophy of “Caring for Everyone and Caring for Every Carâ€, the Construction Vehicle Division decided last year to join the Dongfeng Brothers Club and use the club platform to provide Dongfeng Engineering Vehicle users with various types of value-added services and customer care. From the end of 2011, the Engineering Vehicle Division has conducted several in-depth investigations with the Dongfeng Brothers Club on the current customer relationship maintenance methods, customer characteristics, and customer freight patterns of various distributors, and has obtained a lot of first-hand information. It was decided to use Shiyan Bolong, Suizhou Jianghan, and Yichang Chuyun as pilots. After accumulating certain operational experience, it will gradually promote it to other distribution companies.
Wang Qiao said that the establishment of the Dongfeng Engineering Vehicle Division is a brand-new field and a brand-new challenge for the club. The club will definitely provide the best quality resources to serve the members of the Dongfeng Construction Vehicle Club and let them understand in many aspects. The warmth of home.