The BAER anti-breakage guarantee ensures stress-free work

At BAER, we’re always thrilled to share our anti-breakage guarantee with others. It’s not every day that you hear about a manufacturer offering such a bold promise, especially when it comes to tools like taps. But here at BAER, we stand behind our products with confidence. We’re committed to ensuring you enjoy your projects and feel proud of your accomplishments. Every day, we work tirelessly to deliver excellence, and our anti-breakage guarantee is a cornerstone of that effort. If you ever find yourself needing to take advantage of this guarantee, we encourage you to reach out—no hesitation required. In this post, we’ll address some common questions about our guarantee to help clarify everything.

What Exactly Is the BAER Anti-Breakage Guarantee?

Our anti-breakage guarantee is a promise we extend to all the dedicated DIY enthusiasts out there who choose our threading tools. If one of our taps breaks within the first six months of purchase while being used correctly and not for commercial purposes, we will replace it free of charge. Period. There are no strings attached. No fine print. No exceptions. This guarantee is straightforward and designed to give you peace of mind while working with our tools.

Will Every Broken Tap Be Replaced?

Of course, we need to set a few boundaries to keep things fair. For instance, if your tap broke because you tried to test its strength against a trash compactor or if it fell into a volcano during your Italian vacation, we might raise an eyebrow. However, if your tap broke during normal use and for its intended purpose, we’ve got your back. We understand that even the most seasoned DIYers can make small mistakes, especially when starting out. If you’re unsure whether your situation qualifies, don’t hesitate to reach out—we’re happy to help!

Is the Anti-Breakage Guarantee Required by Law?

Legally speaking, no, we aren’t obligated to offer this guarantee. However, this isn’t about legal obligations—it’s about our personal commitment. At BAER, we believe in standing by our products long after they leave our facilities. The anti-breakage guarantee reflects our dedication to supporting you throughout your journey as a craftsman. We want you to focus on creating flawless threads without worrying about setbacks like a broken tool. That’s the standard we hold ourselves to, and it’s what sets us apart.

Doesn’t This Guarantee Seem Risky?

We understand that some might see this guarantee as a gamble. But let’s be honest: we trust our customers to act responsibly. Mutual trust is essential for initiatives like ours to succeed. That said, we genuinely believe in the quality of our products. We only use high-grade materials and pay meticulous attention to every detail during production. Over time, we’ve honed our expertise to create tools that are reliable, precise, and exceptionally durable. Plus, offering this guarantee is proof that we’re confident in the trust our customers place in us. It’s a win-win for everyone involved!

Why Did BAER Create the Anti-Breakage Guarantee?

This guarantee stems directly from our passion for threading. Even the best tools can fail occasionally, regardless of their quality or craftsmanship. As fellow craftsmen, we know how disheartening it can be when a project stalls due to a broken tool. Our goal is to minimize disappointment and frustration so you can maintain your enthusiasm for your work. While we can’t eliminate all challenges, we aim to ensure you can resume your project quickly with a replacement tool. We also want to alleviate the fear associated with threading, especially for beginners. Many DIY enthusiasts—even experienced ones—are hesitant to dive into threading due to perceived complexity or risk. Our guarantee is meant to debunk the myth that threading is exclusive to professionals. Approach your work boldly, knowing that we’ve got your back if anything goes awry.

How Do I Use the Anti-Breakage Guarantee?

If you’ve broken one of our taps, contacting our customer service team is the first step. You can call, email, or use our online contact form. Provide a detailed description of your issue, and if everything checks out, your replacement will be shipped to you promptly. We’re here to make your experience seamless and stress-free.